Question 1

What is Live Fresh CLO₂?

Accepted Answer

A gas-phase chlorine dioxide odor recovery kit sized for vehicle cabins and enclosed assets. It's designed to be executed through a defined operator protocol.

Question 2

Does it leave a fragrance?

Accepted Answer

No. Live Fresh doesn't mask odors with perfume. The treatment addresses odor at the porous substrate.

Question 3

Is it safe for premium interiors?

Accepted Answer

Always follow the kit's surface and ventilation guidance. ClO₂ is gas-phase, so it doesn't saturate surfaces with liquid.

Question 4

How long is the treatment?

Accepted Answer

The dwell time is sized to the odor load — see the protocol included with each kit.

Question 5

Do I need to ventilate?

Accepted Answer

Yes. The ventilation step is part of the protocol and is required before re-entry.

Question 6

Can my detailer execute it?

Accepted Answer

Yes. The protocol is designed to be run by a standard detail tech with a kit, a sealed cabin, and a timer.

Question 7

What is the 30-day promise?

Accepted Answer

If you're not satisfied with an unused kit within 30 days of delivery, we'll refund it — single packs and multi-packs alike. The same promise applies to wholesale starter orders.

Question 8

Do you offer volume pricing?

Accepted Answer

Yes — request commercial pricing on the Wholesale page. We support dealer groups, fleet operators, and multi-location commercial buyers.

Question 9

Can I get a sample before committing to volume?

Accepted Answer

Yes. Request a sample on the Wholesale page — we'll ship a single pack so you can run it in one location and benchmark cycle time and odor complaints before standardizing across the operation.

Question 10

Where does it ship from?

Accepted Answer

Fulfilled through Shopify from the US. Shipping and taxes are calculated at checkout.

Question 11

What's your returns policy?

Accepted Answer

See the returns policy linked in the footer for current terms.

Live Fresh CLO₂ — frequently asked questions

Product

Protocol

Commercial

Shipping & returns